Lifecycle
Account and collaboration data is retained while required to provide the service and then deleted or anonymized under the approved schedule. Security, billing, tax, fraud, consent, and contract records follow their applicable limitation and statutory periods.
Operation logs, acknowledgements, closeout files, emergency records, recordings, and evidence may require a customer-defined or legally required retention period. A legal hold suspends normal disposal only for the material within scope.
Rights requests
Verified requests for access, correction, restriction, export, objection, or deletion are traced across the primary database, object storage, sessions/devices, backups, and configured processors. The response identifies retained exceptions and external follow-up instead of claiming an impossible instant deletion.